Sam Hames

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Great design is ruining software – Writing by Luke Kanies

Makes the argument that focusing on "good design" has resulted in products and tools that don't reward people beyond the initial onboarding. Perhaps that the pendulum from applications that do everything to apps that do one thing has shifted too far?

Choice quote:

"It is a rookie mistake to conflate the basic user who will never plumb the depths of their tools with the expert user who will learn every nook and cranny of your software. It is a mistake to treat the person who sometimes has to solve a problem the same as a person who spends 80% of their time working on that problem."


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